Website Chat Terms of Service

📜 Website Chat Terms of Service

By using our website chat, you agree to the following terms:

1. Chat Use & Consent

When you start a chat with us, you consent to the collection and use of the information you provide. We use this information to respond to your questions, provide support, and improve your experience with The Celebration Co.

2. No Guarantee of Response Time

We do our best to respond quickly, but during busy times or after hours, replies may be delayed. If you need additional help, please email us at hello@thecelebrationco.com.

3. Information Accuracy

Our chat (including AI-powered responses) is here to help, but it's not perfect. Product details, prices, or policies may change, and we’re not responsible for any errors in information. For official info, please refer to product listings or contact us directly.

4. Appropriate Use

Please be respectful in your messages. We reserve the right to end any conversation that includes offensive, abusive, or inappropriate language.

5. Data Privacy

We respect your privacy. Chat data may be stored securely to help us improve our service. We do not sell or share your personal information with third parties. For more information, see our full Privacy Policy.

6. Changes to These Terms

We may update these terms from time to time. Continued use of our chat means you accept any changes made.