Frequently Asked Questions


When will my order ship?

Generally, orders are processed on Tuesdays and Thursdays. Orders received Friday-Monday will ship on Tuesday. If order is received Tuesday or Wednesday will ship on Thursday.

How much will my shipping be?

We charge a flat rate shipping depending on weight total. 0-15 oz. will be charged $6; 16-35 oz. - $8; 2-5.99 lb. - $10; 6-15 lb. - $15. When $50 or more is spent, shipping will be provided for free. Shipping total can be seen on checkout page.


How do I download digital content?

Add to your bag and place your order. You will receive an email with the digital media for you to print out on your own printer.

If digital content is free do I still need to check out?

Yes. You will need to add the item(s) to your cart and check out. You'll need to add your personal info, but we will not ask for your payment info.


How do I access my account?

Click the small icon that looks like a person at the top right of the home page, or the log-in link at the bottom of the home page. The system will ask you for your email address. Once you submit it, you will receive a code in your email to log in.

What is your return policy?

Please refer to our return policy here.